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Tickets & applications

Applications

Build staff, farm-hand or mod-tester applications. Members fill in a form inside Discord and your team approves or denies each one from a review post.

More with Premium Open in dashboard Updated Oct 24, 2026
On this page

Applications let the bot do the interviewing. You build a form on the dashboard, a member picks it in Discord and answers your questions in pop-up forms, and the bot posts the answers in your review channel with buttons to approve or deny. Approving can give and remove roles, set the member's nickname and DM them, so the whole thing runs without anyone copying answers around.

Before you start#

Permissions needed

In the Review channel the bot needs View Channel, Send Messages, Embed Links, Attach Files, Create Public Threads and Send Messages in Threads. To give or remove roles it needs Manage Roles, and its own role must be above those roles. To set nicknames it needs Manage Nicknames.

  • Members answer in pop-up forms inside your server, so their DM settings don't matter. The bot still DMs them a receipt and the result when it can.
  • If a channel or role is missing from the dashboard lists, run /setup in Discord, choose Update Channels and Roles for Website, then refresh the page.

Set it up#

Open Applications in your dashboard

It's under Tickets & applications in the sidebar.

Create an application

Pick a starter form in Start from (or A blank form), give it a Title if you like, and click Create. The editor opens.

Choose the review channel

On Edit application, pick a Review channel, check the other settings and click Save application.

Check the questions

In Questions, click Add question, or the green pencil to change one. Use the arrows to reorder them. How it looks in Discord shows the card members get, the first page of the form, the review post your team sees and both DMs.

Choose who reviews it

In Reviewers, pick each role that should review this application and click Add.

Pick roles to give on approval (optional)

In Roles given when approved, add the roles the bot should give the member.

Let members apply

Members can use /apply. To post a menu in a channel, run /setup there, choose Create Application Embed with Dropdown and type a message for it.

Open applications

Settings explained#

Application#

SettingWhat it doesDefault
TitleShown on the form, in the /apply menu and on the review post. Up to 45 characters.The template's title
Taking applicationsPaused hides the application from /apply and stops new ones.Open
DescriptionA line under the title in the menu. Up to 100 characters.Empty
Review channelWhere sent applications are posted for your team. Required: members can't apply until it's set.None
Show warningsAdds the applicant's warnings to the review post.Don't show
Opens / ClosesA window when the application takes applications. Times are in your time zone.Always open
Most applicationsStops taking applications after this many have been sent. 0 is no limit.0

Messages#

SettingWhat it doesDefault
Before they startShown before the member starts the form.The description
After they send itShown when they send it and DMed as a receipt.A standard thank-you
Approved DM / Denied DMThe DM the member gets with the decision. A reason the reviewer gives is added below it.A standard message

Who can apply#

SettingWhat it doesDefault
Needs one of these rolesOnly members with at least one of these roles can apply.Anyone
Can't have these rolesMembers with any of these roles can't apply, for example the role they'd get if approved.None
Discord account ageHow old their Discord account must be, in days.0
Time in this serverHow long they must have been in your server, in days.0
Wait after a denialDays before a denied member can apply again. They're told when.0
Times they can applyThe most applications one member can send for this form.0 (no limit)
If they leave the serverDeny their waiting application marks it denied when they leave.Deny

A member can only have one application per form waiting for review. Members blocked with Deny & block can't apply for any of your applications until you unblock them on Application responses.

When it's reviewed#

SettingWhat it does
Roles removed when approvedFor example a "Visitor" role.
Roles given when deniedGiven when the application is denied.
Nickname when approvedSets their server nickname to their answer to one question, like "In-game name". One-line and choose-one questions can be used.
ReviewersPinged when an application is sent, can approve or deny it, and are added to tickets opened with the applicant. Administrators can always review.
Roles given when approvedRoles the bot gives the member when their application is approved.

Questions#

Up to 25 questions. Each one has:

SettingWhat it does
QuestionThe full question, up to 500 characters.
Short versionDiscord shows 45 characters above each answer. Long questions are shown in full as well, so this is optional.
AnswerWhat kind of answer it takes (below).
RequiredNo lets the member skip it.
ChoicesFor Choose one and Choose several: one per line, up to 25. Up to 10 show as buttons; more become a dropdown.
Fewest / MostCharacters for text, the lowest and highest number for Number, how many picks for Choose several, and how many files for File upload.
HintGrey text in the empty answer box.
AnswerWhat the member does
One line of textTypes a short answer (200 characters unless you change Most).
ParagraphTypes a longer answer (1,000 characters unless you change Most, up to 4,000).
NumberTypes a number. It's checked against Fewest and Most when they send the page.
Choose onePicks one choice.
Choose severalTicks one or more choices.
Yes or noPicks Yes or No.
Pick a memberPicks someone in your server, for example who invited them.
File uploadUploads screenshots or files, up to 10. The bot posts copies in the review thread.

A Discord pop-up holds 5 questions, or fewer when long questions need their own line, so longer forms are split into pages. The Questions table shows where each page starts.

Commands#

/apply Admins & command roles

Fill out one of this server's applications.

/setup <feature> Administrator

Admin bot setup for discord server settings.

  • feature text — Setup Feature (Command Roles, My Premium Settings, Make Server Premium, Update Channels and Roles for Website, Create Application Embed with Dropdown, Create Ticket Embed with Button)

/apply opens the form straight away when your server has one application, or a menu to pick from. It isn't a public command, so members need Administrator or a role you've given the apply command under Command roles. Most servers post the menu with /setup instead, which anyone who can see it can use. /setup is for Administrators.

Placeholders#

These work in Approved DM and Denied DM.

PlaceholderBecomes
{user}A mention of the member
{server}Your server's name
{application}The application's title

How an application works#

1. The member starts#

The member picks the application from /apply or your menu. Only they see a short card with your Before they start message and how many questions there are. If they can't apply yet, for example they're too new or still waiting on a cooldown, the card says why and when they can.

2. They answer the questions#

Start opens the first page. Each page is saved when they send it, so they can close Discord and carry on later with /apply: the card then offers Continue, Start over or Cancel. A number outside your limits sends them back to that page with their answers still filled in.

3. They check and send it#

After the last page they see all their answers. They can Change any page, then click Send application. They see your After they send it message and get a copy by DM.

4. Your team reviews it#

The bot posts the application in your Review channel straight away and pings your Reviewers. The post shows the member, when their account was made, when they joined, how long they took, their earlier applications in your server and every answer. A thread is started for your team to talk it over. Answers too long for the post, a full copy of long answers, and any uploaded files go in the thread.

ButtonWhat it does
ApproveGives and removes roles, sets the nickname, DMs the member and marks the post approved.
DenyGives the denied roles, DMs the member and marks the post denied.
Approve with reason / Deny with reasonThe same, with a reason (up to 500 characters) in the DM and on the post.
Create ticket with applicantOpens a private ticket with the member.
Deny & blockDenies it and blocks the member from applying again. The reason is optional.

Only one decision counts: if two reviewers click at once, the second is told who already decided. After a decision the post turns green or red, the thread name gets ✅ or ⛔, and the reviewer is told privately if a DM, role or nickname couldn't be done.

Application responses#

Responses on the Applications page lists every application sent in your server with its status, who reviewed it and the reason. Click Answers to read one, or Download CSV for a spreadsheet with every answer. Blocked from applying lists blocked members with an Unblock button.

Examples#

Embed text for the application menu:

Want to help run Valley Farmers? Pick a position below and answer a few questions. It only takes a few minutes.

A denied DM that tells members what to do next:

Thanks for applying to {server}, {user}. We can't take you on right now, but keep playing on our servers and try again later!

What your team sees when one arrives:

Farm Sim Game APP Today at 4:20 PM

@Server Staff

📝 Staff application

Applicant: @FarmerJoe (farmerjoe)
Account created: 3 years ago
Joined server: 3 months ago
Took: 6 min 12 s
Earlier applications here: none

Why do you want to join the staff team?
> I've played here since FS22 and want to help new farmers find their feet.
How many hours a week can you help out?
> 10

Approve Deny Approve with reason Deny with reason
Create ticket with applicant [[btn-secondary:Deny & block]]

Premium#

The number of applications you can create depends on your server's supporter tier:

TierApplications
Free3
Bronze5
Silver10
Gold25
Platinum and DiamondUnlimited

The Applications Used bar on the page shows how many you have left. See Premium for the tiers.

Troubleshooting#

Sent applications never show up#

  • Check the application has a Review channel and you clicked Save application.
  • Make sure the bot has the permissions above in that channel. On Application responses, an application it couldn't post shows Not posted.

"… isn't set up yet. Please let the server staff know."#

The application has no Review channel. Pick one and save.

"… doesn't have any questions yet."#

Add at least one question in Questions.

The application isn't in the /apply menu#

It's Paused, or it's outside its Opens / Closes window. A menu posted with /setup is fixed when you post it: run /setup → Create Application Embed with Dropdown again for an updated menu and delete the old one.

Approved roles or the nickname weren't given#

The bot needs Manage Roles (and Manage Nicknames for nicknames), and its role must be above every role it gives or removes. It can't change the server owner's nickname. The reviewer is told privately what didn't work.

"You do not have the role or permission required to review this application."#

Add the reviewer's role under Reviewers for that application.